The Kansas City Convention Center is dedicated to providing an accessible and enjoyable experience to all patrons including services for those who may need auditory, visual or mobility assistance.

 

 

Patron Access to Seating

All performances at the Kansas City Music Hall are accessible to people who require assistance. All seats within the Orchestra Level are accessible without the use of any stairs. Four wheel-chair designated seating areas are also available on the Orchestra Level, and an adjacent companion seat is available for purchase.

Accessible Parking and Drop-off Lanes

Handicapped parking spots are marked and designated in the Barney Allis Plaza Parking Garage, available on a first come / first serve basis. The Kansas City Music Hall can be accessed via these spots through elevators. Event Parking is $8 per vehicle. Valet parking is available on some weekend performances, call to confirm. Guests may also be dropped off in front of the Kansas City Music Hall by utilizing the south lane on 13th Street at the corner of 13th Street and Central Street.

Wheelchairs

The Kansas City Music Hall has complimentary wheelchairs available for use by our patrons. Wheelchairs are available on a first come / first serve basis and cannot be reserved prior to arrival. Wheelchairs can be checked out at the Event Services Office on Level 1 of the Convention Center. There is no charge to borrow a wheelchair; however, a driver’s license is required and will be held until the wheelchair is returned. For wheelchair inquiries, call 816.513.5000.

Public Elevator Use

Elevators located in the Kansas City Music Hall make all levels accessible.

Assisted Listening Devices

Assisted listening device headphones are available for use by hearing-impaired patrons during most performances. There is no charge for the use of these devices; however, a driver’s license is required and will be held until the equipment is returned. Please see the box office or any usher for assistance with acquiring an assisted listening device.