For Site Reader
For Site Reader
The Kansas City Convention Center is dedicated to providing an accessible and enjoyable experience to all patrons including services for those who may need auditory, visual or mobility assistance.
Patron Access to Seating
All performances at the Kansas City Music Hall are accessible to people who require assistance. All seats within the Orchestra Level are accessible without the use of any stairs. Four wheel-chair designated seating areas are also available on the Orchestra Level, and an adjacent companion seat is available for purchase.
Accessible Parking and Drop-off Lanes
Accessible parking is available in nearby public parking garages and surface lots. Parking availability, rates, and accessibility features vary by location. Guests are encouraged to review parking options in advance of their visit.
For guest drop-off and pick-up, vehicles may utilize designated curbside areas adjacent to the Kansas City Music Hall, including the south lane of 13th Street near the intersection of 13th Street and Central Street, where permitted.
Guests with accessibility questions or special accommodations are encouraged to contact us prior to their visit.
Wheelchairs
The Kansas City Music Hall has complimentary wheelchairs available for use by our patrons. Wheelchairs are available on a first come / first serve basis and cannot be reserved prior to arrival. Wheelchairs can be checked out at the Event Services Office on Level 1 of the Convention Center. There is no charge to borrow a wheelchair; however, a driver’s license is required and will be held until the wheelchair is returned. For wheelchair inquiries, call 816.513.5000.
Public Elevator Use
Elevators located in the Kansas City Music Hall make all levels accessible.
Assisted Listening Devices
Assisted listening device headphones are available for use by hearing-impaired patrons during most performances. There is no charge for the use of these devices; however, a driver’s license is required and will be held until the equipment is returned. Please see the box office or any usher for assistance with acquiring an assisted listening device.
