FAQs

Aramark is the preferred in-house caterer for the Kansas City Convention Center. For more information on catering policies and guideline, please click here.

For all catering and food questions, please review our Catering Guidelines.

For more information regarding rigging points, please see our rigging guidelines.

Yes, please review our Union Labor guidelines.

We do not provide forklift or boom lifts.

We do not provide ladders.

Yes, you may see a map of the downtown area surrounding the Kansas City Convention Center here.

For more information on insurance and liability, please review our insurance and liability policies.

Smart City is the exclusive internet and wi-fi provider for the Kansas City Convention Center. For more information regarding Internet and Utility Services for your event, please review here.

We do not provide this service.

We do not provide labor and carts.

The following items are prohibited, and MAY NOT be brought onto the premises:

• Weapons/firearms (including but not limited to guns, ammunition, knives, pocketknives, brass knuckles, batons (full length and expandable), stun guns/tasers, pepper spray units larger than .5 fluid ounces (anything bigger than key chain size), and any other items the Convention Center deems dangerous regardless of Concealed Carry permit
• Toy firearms such as air soft guns, bb/pellet guns, and any other toy that fires a projectile
• Drones (without express permission from Convention Center Management)
• Pets (Exception of service dogs)
• Outside alcoholic beverages
• Marijuana in any form
• Illegal substances
• Hard coolers larger than 16qts (larger coolers may be allowed based on the event)
• Outside food and beverages
• Fireworks
• Artificial noise making devices (subject to event)
• Laser pointers (being used outside of presentation purposes)
• Bicycles, rollerblades, skateboards, kick scooters and electric scooters (non ADA approved)