This website, kcconvention.com (the “Website”), is operated by Kansas City Convention & Entertainment Facilities (“KCCEF,” “we,” “us,” or “our”), a department of the City of Kansas City, Missouri. By using the Website, you agree to these Terms of Use. If you do not agree, please do not use the Website.

Use of the Website

The Website is provided for general informational purposes. You agree to use it only for lawful purposes and not to interfere with its operation or security. You may not attempt to gain unauthorized access to the Website or its systems, introduce malicious software, use automated programs to copy or scrape the site, or use the Website in any way that could harm the site or other users. We may restrict any use that we believe compromises the Website’s performance or security.

Monitoring

Activity on the Website may be monitored and recorded. By using the Website, you consent to this monitoring. If monitoring indicates possible criminal activity, records may be provided to law enforcement.

Website Content

We make reasonable efforts to keep information accurate and current, but it may change without notice. Event details, schedules, facility availability, capacities, and services may be updated at any time.

Events and Third-Party Content

Some events and services described or linked on the Website are operated by third parties. We are not the organizer, promoter, ticket seller, or operator of every event. For questions about tickets, registration, refunds, or cancellations, please contact the applicable event organizer or service provider.

Requests and Inquiries

Submitting a request for information or a request for proposal does not guarantee that an event will be scheduled or that a contract will be entered into. All facility use and event bookings are subject to availability, applicable policies, agreements, and approval requirements.

Intellectual Property

Content on the Website, including text, photographs, graphics, logos, and videos, may be owned by or licensed to KCCEF, the City of Kansas City, Missouri, or third parties. You may view Website content for personal and informational purposes. It may not be reproduced, distributed, modified, or used commercially without permission, except as allowed by law. Nothing on the Website grants you any license to use our trademarks, service marks, or logos.

Linking to the Website

You may link to the Website, but a linking site may not copy or frame our content, use our trademarks without permission, misrepresent its relationship with us, or suggest that we endorse it.

Third-Party Links

The Website may contain links to third-party websites, provided for convenience. We do not control those sites, are not responsible for their content or accuracy, and do not endorse them by linking to them.

Disclaimer

The Website is provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Website will be uninterrupted, error-free, or compatible with every device or browser configuration.

Limitation of Liability

To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising from your use of, or inability to use, the Website. Nothing in these Terms waives any immunity or defense available to the City of Kansas City, Missouri or its departments under applicable law.

Indemnification

You agree to defend, indemnify, and hold harmless KCCEF, the City of Kansas City, Missouri, and their officers, employees, and agents from any claims, losses, or expenses, including reasonable attorneys’ fees, arising from your breach of these Terms or your use of the Website.

General

If any provision of these Terms is found unenforceable, the remaining provisions stay in effect. Our failure to enforce any provision is not a waiver of it. Our Privacy Policy is incorporated into these Terms by reference.

Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised “Last Updated” date.

 

Last Updated: August 15, 2026